Last updated: 12/08/2024

Welcome to the Thiptara Resort website (https://thiptara-resort.com). We place great importance on protecting your privacy. This privacy policy describes how we collect, use, and protect your personal information when you use our website, including through our contact form and WhatsApp messaging.

1. Information We Collect  

When you use our site, we may collect the following information:

Contact Form: When you fill out our contact form, we collect your name, email address, and any other information you choose to provide in your message.

WhatsApp: If you choose to contact us via WhatsApp, we may collect your phone number and the information you voluntarily share in your messages.

reCAPTCHA: To protect our site against automated abuse (bots), we use Google reCAPTCHA, which collects certain information to verify that you are a human user. The information collected by reCAPTCHA is subject to Google’s Privacy Policy.

2. How We Use Your Information  

The information we collect may be used to:

• Respond to your questions and requests via the contact form or WhatsApp.
• Improve our customer service and better respond to your needs.
• Ensure the security of our website through reCAPTCHA.

3. Sharing Your Information  

We do not sell, trade, or transfer your personal information to third parties, except in the following cases:

• When necessary to provide a service you have requested (e.g., in response to a request via WhatsApp).
• To comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others.

4. Security of Your Information  

We implement security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is completely secure. We do our best to protect your data, but we cannot guarantee absolute security.

5. Your Rights  

Under the GDPR and other applicable laws, you have the following rights regarding your personal data:

• Access and Rectification: You can request access to your personal information and correct it if it is inaccurate.
• Deletion: You can request the deletion of your personal data under certain circumstances.
• Objection: You can object to the processing of your personal data.

To exercise these rights, please contact us via our contact form or WhatsApp messaging.

6. Cookies  

Our site may use cookies to enhance your user experience. Cookies are small files stored on your device that allow our site to remember your preferences. You can set your browser to refuse cookies, but this may affect some features of the site.

7. Changes to This Policy  

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and the update date will be revised accordingly.

8. Contact  

If you have any questions regarding this privacy policy, you can contact us via our contact form or WhatsApp messaging.